Privacy policies - DG Europe

Privacy Statements

Diamond Generating Europe Ltd

Diamond Generating Europe is committed to protecting and respecting your privacy.

This privacy statement sets out the basis on which we will process any personal information that we may collect about you as a visitor to our website or premises or a contact at one of our customers, suppliers or other business partners.

The information that we collect about you

We may collect and process the following information about you:

Information that you give us: This is information about you that you give to us when visiting our website, giving us a business card (or similar), filling in forms that we ask you to complete or corresponding with us by telephone, post, email or otherwise. It may include, for example, your name, address, email address and telephone number; information about your business relationship with Diamond Generating Europe; and information about your professional role, background and interests.
Information that our website and other systems collect about you:
If you visit our website it will automatically connect some information about you and your visit, including the Internet protocol (IP) address used to connect your device to the Internet and some other information such as your browser type and version and the pages on our site that you visit.
If you exchange emails, telephone conversations or other electronic communications with our employees and other staff members, our information technology systems will record details of those conversations, sometimes including their content.
Some of our premises have closed circuit TV systems which may record you if you visit our premises, for security and safety purposes.

Other information: We may also collect some information from other sources. For example:

If we have a business relationship with the organisation that you represent, your colleagues or other business contacts may give us information about you such as your contact details or details of your role in the relationship.
We sometimes collect information from third party data providers or publicly available sources for anti-money-laundering, background checking and similar purposes, and to protect our business and comply with our legal and regulatory obligations.

The uses that we make of your information

We may use your information for the following purposes:
to operate, manage, develop and promote our business and, in particular, our relationship with the organisation you represent (if any) and related transactions – this includes, for example, billing / payment purposes;
to operate, administer and improve our website and premises and other aspects of the way in which we conduct our operations;
to protect our business from fraud, money-laundering, breach of confidence, theft of proprietary materials and other financial or business crimes; and
to comply with our legal and regulatory obligations and bring and defend legal claims.We may from time to time review information about you held in our systems – including the contents of and other information related to your email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations. To the extent permitted by applicable law these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of your information to governmental agencies and litigation counterparties as described below. Your emails and other communications may also occasionally be accessed by persons other than the member of staff with whom they are exchanged for ordinary business management purposes (for example, where necessary when a staff member is out of the office or has left Diamond Generating Europe).We will only process your personal information as necessary so that we can pursue the purposes described above, and then only where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest in pursuing those purposes. In exceptional circumstances we may also be required by law to disclose or otherwise process your personal information. We will tell you, when we ask you to provide information about yourself, if provision of the requested information is necessary for compliance with a legal obligation or, on the other hand, if it is purely voluntary and there will be no implications if you decline to provide the information. Otherwise you should assume that we need the information for our business or compliance purposes (as described above).We may disclose personal information about you, where reasonably necessary for the various purposes set out above:
Disclosure and international transfer of your informationWe may disclose personal information about you, where reasonably necessary for the various purposes set out above:
to the other members of the Mitsubishi Corporation group of companies;
to your colleagues within the organisation that you represent;
to service providers who host our website or other information technology systems or otherwise hold or process your information on our behalf, under strict conditions of confidentiality and security;
to a person who takes over our business and assets, or relevant parts of them; or
in exceptional circumstances:
to competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory; or

where we are required by law to disclose.These disclosures may involve transferring your personal information overseas. You should be aware that this may include transfers to countries outside the European Economic Area / UK, which do not have similarly strict data privacy laws. In those cases, where we transfer personal data to other members of the Diamond Generating Europe or our service providers, we will ensure that our arrangements with them are governed by data transfer agreements, designed to ensure that your personal information is protected, on terms approved for this purpose by the European Commission. Please Contact us (see below) if you would like to know whether any such agreements are in place or, if so, to see a copy.Retention and deletion of your informationWe will delete the information that we hold about you when we no longer need it.

Note that we may retain some limited information about you even when we know that you have left the organisation that you represent, so that we can maintain a continuous relationship with you if and when we are in contact with you again, representing a different organisation.

Your rights
You may have a right of access to the personal information that we hold about you, and to some related information, under data protection law. You can also require any inaccurate personal information to be corrected or deleted. You can object to our use of your personal information for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances.

Use of ‘cookies’

1. What are cookies?
Cookies are widely used tiny pieces of software (files) that are installed on a computer or mobile device when an individual visits a website.

Windows Explorer, which is one of the main internet browsers, will usually store these files in a folder called ‘cookies’ in ‘documents and permissions’ on computers running Microsoft Windows. Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future.

By using and browsing the DG Europe website, you consent to cookies being used in accordance with our policy. If you do not consent, you must turn off cookies or refrain from using the site.

Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.

2. What types of cookies are there?
Broadly, there are 4 types of cookie:
Strictly necessary cookies. These are cookies that are essential to make a website work and enable features that users have specifically asked for. These types of cookies are commonly used with e-billing. Without use of cookies, these features of the website could not operate.
Performance cookies. These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as ‘Google Analytics’.
Functionality cookies. These are cookies that automatically remember choices that users have previously made in order to improve their experience next time they visit a website. For example, where users select their preferred settings and layout.
Targeting or Advertising cookies. These cookies are similar to performance cookies, in that they collect information about users’ behaviour. However, this information is used at individual user level to advertise products and services to users on the basis of the behavioural information collected.

3. What cookies does the DG Europe website use?

Service	Cookie Name	Description	Expiration Time
Google Analytics gtag.js and analytics.js	_ga	Used to distinguish users.	2 years
	_gid	Used to distinguish users.	24 hours
	_gat	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.	1 minute
	AMP_TOKEN	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.	30 seconds to 1 year
	_gac_<property-id>	Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.	90 days
Google Analytics ga.js	__utma	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	2 years from set/update
	__utmt	Used to throttle request rate.	10 minutes
	__utmb	Used to determine new sessions/visits. The cookie is created when the javascriptlibrary executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.	30 mins from set/update
	__utmc	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmbcookie to determine whether the user was in a new session/visit.	End of browser session
	__utmz	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	6 months from set/update
	__utmv	Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.	2 years from set/update
Google Maps	NID, OGPC, APISID	These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them.	From 1 month to 6 months
Google	1P_JAR, CONSENT, APISD, HSID, S, SIDCC, NID, SID	Google uses these cookies, based on recent searches and interactions, to customise ads on Google websites.	From 1 month to 20 years
	DV, UULE	These cookies are used by Google to collect information about how visitors use our site.	1 day
	OTZ	A cookie used by Google Analytics that provides an aggregate analysis of Website visitors	1 week
PHP System	PHPSESSID	This cookie contains information that identifies the user and is destroyed when the session expires.	Session
	cookie_notice_accepted	This cookie enables you to accept our cookie statement once every year.	1 year
WordPress	wp-settings-, wp-settings-time	Used to customize the view of admin interface/main site interface for logged in users.	2 weeks
	wordpress_test_cookie	Checks if cookies are enabled to provide appropriate user experience.	Session
	wordpress_logged_in_	Checks whether or not the current visitor is a logged in WordPress.com user.	Session
	wordpress_sec_	Essential WordPress session management cookies for logged in users.	Session
	itsec-hb-login-*	Set by WP Security Plugin to change the backend login URL for additional security.	Session
Addthis.com	uvc, cw_id, na_id, loc, ouid, ssc, bku, na_tc, sshs, __atuvc, uid, ssh, km_lv, kvcd, km_vs, mus, na_id, _gid, ups	These cookies are used to track usage of the Addthis.com service. Addthis allows the user to share a webpage with many social sites. You can opt out of AddThis cookies from all websites here.	From 90 days to 256 days
Albacross	nQ_cookieId, nQ_visitId, _ga, intercom-id-ez7jrn1f	Tracking for business IP address lock-up provided by 3rd-party called Albacross for lead classification	2 years to 70 years

Contact us

We welcome questions, comments and requests regarding this privacy statement and our processing of personal information. Please send them to 71 High Holborn, London, WC1V 6BA.

You can also lodge a complaint about our processing of your personal information with the office of the UK Information Commissioner http://www.ico.org.uk

Changes to this policy

Any changes we make to this privacy statement in the future will be posted to our website at http://www.dg-europe.com Please check back frequently to see any changes.

Issue Date: 1 May 2018

Diamond Generating Europe B.V.

Diamond Generating Europe B.V. and data privacy

Diamond Generating Europe B.V. is committed to protecting and respecting your privacy.

The information that we collect about you

We may collect and process the following information about you:

• Information that you give us: This is information about you that you give to us when visiting our website, giving us a business card (or similar), filling in forms that we ask you to complete or corresponding with us by telephone, post, email or otherwise. It may include, for example, your name, address, email address and telephone number; information about your business relationship with Diamond Generating Europe B.V.; and information about your professional role, background and interests.

• Information that our website and other systems collect about you:
– If you visit our website it will automatically connect some information about you and your visit, including the Internet protocol (IP) address used to connect your device to the Internet and some other information such as your browser type and version and the pages on our site that you visit.

– If you exchange emails, telephone conversations or other electronic communications with our employees and other staff members, our information technology systems will record details of those conversations, sometimes including their content.

– Some of our premises have closed circuit TV systems which may record you if you visit our premises, for security and safety purposes.

• Other information: We may also collect some information from other sources. For example:

– If we have a business relationship with the organisation that you represent, your colleagues or other business contacts may give us information about you such as your contact details or details of your role in the relationship.

– We sometimes collect information from third party data providers or publicly available sources for anti-money-laundering, background checking and similar purposes, and to protect our business and comply with our legal and regulatory obligations.

The uses that we make of your information

We may use your information for the following purposes:

• to operate, manage, develop and promote our business and, in particular, our relationship with the organisation you represent (if any) and related transactions – this includes, for example, billing / payment purposes;

• to operate, administer and improve our website and premises and other aspects of the way in which we conduct our operations;

• to protect our business from fraud, money-laundering, breach of confidence, theft of proprietary materials and other financial or business crimes; and

• to comply with our legal and regulatory obligations and bring and defend legal claims.

We may from time to time review information about you held in our systems – including the contents of and other information related to your email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations. To the extent permitted by applicable law these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of your information to governmental agencies and litigation counterparties as described below. Your emails and other communications may also occasionally be accessed by persons other than the member of staff with whom they are exchanged for ordinary business management purposes (for example, where necessary when a staff member is out of the office or has left Diamond Generating Europe B.V.).

We will only process your personal information as necessary so that we can pursue the purposes described above, and then only where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest in pursuing those purposes. In exceptional circumstances we may also be required by law to disclose or otherwise process your personal information. We will tell you, when we ask you to provide information about yourself, if provision of the requested information is necessary for compliance with a legal obligation or, on the other hand, if it is purely voluntary and there will be no implications if you decline to provide the information. Otherwise you should assume that we need the information for our business or compliance purposes (as described above).

Disclosure and international transfer of your information

We may disclose personal information about you, where reasonably necessary for the various purposes set out above:

• to the other members of the Mitsubishi Corporation group of companies;

• to your colleagues within the organisation that you represent;

• to service providers who host our website or other information technology systems or otherwise hold or process your information on our behalf, under strict conditions of confidentiality and security;

• to a person who takes over our business and assets, or relevant parts of them; or

• in exceptional circumstances:

– to competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory; or
– where we are required by law to disclose.

These disclosures may involve transferring your personal information overseas. You should be aware that this may include transfers to countries outside the European Economic Area / UK, which do not have similarly strict data privacy laws. In those cases, where we transfer personal data to other members of the Diamond Generating Europe B.V. or our service providers, we will ensure that our arrangements with them are governed by data transfer agreements, designed to ensure that your personal information is protected, on terms approved for this purpose by the European Commission. Please Contact us (see below) if you would like to know whether any such agreements are in place or, if so, to see a copy.

Retention and deletion of your information

We will delete the information that we hold about you when we no longer need it.
Note that we may retain some limited information about you even when we know that you have left the organisation that you represent, so that we can maintain a continuous relationship with you if and when we are in contact with you again, representing a different organisation.

Your rights

You may have a right of access to the personal information that we hold about you, and to some related information, under data protection law. You can also require any inaccurate personal information to be corrected or deleted. You can object to our use of your personal information for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances.

Contact us

We welcome questions, comments and requests regarding this privacy statement and our processing of personal information. Please send them to Zuidplein 110, 1077XV Amsterdam.

You can also lodge a complaint about our processing of your personal information with the office of the Netherland Autoriteit Persoonsgegevens https://autoriteitpersoonsgegevens.nl/

Changes to this policy

Any changes we make to this privacy statement in the future will be posted to our website (at www.dg-europe.com). Please check back frequently to see any changes.

Issue Date: 1 May 2018